Privacy Policy

This privacy policy defines how Frinza uses and protects the information collected from you when you use this website. At Frinza we are committed to protect your privacy. Frinza might change this policy periodically and you must visit this page from time to time to ensure you are aware of the latest policy.

Collection of personal information: As a guest to the site, you can engage in certain activities without being asked for your personal information. However, for certain activities like making a purchase, we may ask you to provide some of your personal data, you may also be asked to fill a web form in the absence of which the activity may not be permitted. In order to provide certain services to you, we may ask you to provide your name, telephone number, address, email, interests and preferences, and information relevant to customer offers and surveys. By submitting our web form, you agree to receive promotional calls on the number you shared, and such calls and SMS would be coming from a third-party platform.

Usage of your personal information: Frinza uses your personal information for following purposes –

1)      Service your order and process financial transactions

2)      Internal record keeping

3)      Address your service requests, concerns and queries

4)      Keep you updated about the special offers and services

5)      Inform you about events and promotions

6)      Internal research and service improvement

7)      Prevent or investigate illegal acts and/or violation of our term of service

Security & Disclosure of personal information: Frinza is committed to ensure the safety of your personal information and deploys physical, electronic and managerial checks to ensure the protection of your information.

Frinza uses third party payment gateway to process your payments. To the best of our knowledge, these payment gateways do not retain, store or share your personal information.

In certain cases Frinza is bound to share your personal information in response to legal proceedings and lawful requests by public authorities that are binding by law and beyond Frinza’s control.

Data Retention: Frinza retains your personal information till your account is active. We may retain portions of your personal information post deactivation of your account as required to fulfil our legal obligations, resolve disputes and enforce our agreements, as mandated by the government.

Unsubscribe/Opt Out: You may opt out of receiving Frinza's email updates and/or newsletters by making the required changes to your account under the "My Profile" section on our website.

Frinza may still contact you in when we change our terms and conditions. We may also send you service related announcement pertaining to registration email, order related information and email triggered by the actions you perform on the Frinza website.